Shipping Policy
Where we deliver, how long it takes, and how shipping is handled for your order.
Last updated · 15 July 2026
1. Made to order: processing and lead time
Most of our pieces are handcrafted to order, so there is a production period before your order ships. The lead time depends on the piece, the wood and finish, and our current workload. We confirm an estimated production and dispatch timeline with you in writing when your order is placed, and we keep you updated as the piece progresses.
2. Where we ship
We currently deliver to:
- India: pan-India delivery to all states and union territories.
- United Arab Emirates, Saudi Arabia and other Gulf states.
- United Kingdom
- United States of America
- Canada
- Australia
If your destination isn't listed, message us and we may still be able to arrange it.
3. Delivery estimates
Delivery times vary by destination, the size and number of pieces, and the shipping method used. They are estimated and confirmed when your order is placed. International shipments naturally take longer than domestic ones and can be affected by carrier schedules, customs clearance and other factors outside our control. We'll always give you our best estimate up front and let you know if anything changes.
4. Shipping cost
Shipping is quoted per order, based on the destination and the size, weight and volume of the pieces. We confirm the shipping cost as part of your quotation before your order is finalised, so there are no surprises after dispatch.
5. Customs, duties and taxes (international orders)
For orders shipped outside India, import duties, taxes and customs clearance are included in the price we quote (delivered duty paid), so there is nothing extra to pay when your piece arrives, unless we have agreed otherwise in writing for a particular order. If you would like a breakdown of what your quote covers, just ask before you confirm.
6. On delivery
Please inspect your delivery on arrival. If a piece has been damaged in transit, note it and contact us within 48 hours with photographs; see our Refund & Replacement Policy for how we handle damaged or defective pieces (in short: we repair or remake the affected piece).
7. Questions
For anything about shipping or delivery, contact us at contact@woodstocksenterprises.com or on WhatsApp at +91 90451 09018.
Woodstocks Enterprises · Saharanpur, Uttar Pradesh, India.
Shipping FAQs
Quick answers to the questions we hear most about delivery.
- Do you ship furniture internationally?
Yes. We crate and ship worldwide from our workshop in Saharanpur, India, with door-to-door delivery. We have delivered to customers in India, the UAE, Saudi Arabia and other Gulf states, the UK, the USA, Canada and Australia, and can quote shipping to most countries.
Each piece is custom-crated for sea or air freight. International customers manage the entire commission over WhatsApp: design discussion, progress photos and voice notes during the build, and tracking through delivery. Import duties and customs clearance are included in the price we quote, so there are no surprises on arrival.
- How long does delivery take?
A typical piece takes about six weeks to build from design confirmation, plus shipping time that varies by destination. Message us on WhatsApp for the current shipping timeline to your country. We share progress photos during the build so you always know where your piece stands.
Complex carved pieces (temples, Maharaja beds) can take longer; we'll give you a realistic timeline in the quote rather than an optimistic one. If a build runs late, we tell you why. Our customers value honesty over excuses.
- How is the furniture protected during shipping?
Every piece is wrapped, corner-protected, and packed in a custom-built wooden crate sized to that specific piece before it leaves the workshop. International shipments travel fully crated and insured in transit.
If anything is damaged in transit, we make it right, see the question below on damaged deliveries.